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Thursday, September 9, 2010

The Art of the Negotiation

I was talking to Mr. Smooth (a man on my team) yesterday regarding a file that was going to be declined because of missing information. We talked about his work on Friday (9/3) and the fact that everything that had to be reviewed by me had missing documents. I was trying to  be nice at that time and told him that I would give him until Tuesday to get everything ready. Well.... Yesterday (Tuesday) I went over the files with Mr. Smooth and the fact that none of the files had the documents needed.

Mr. Smooth's argument: "Well you see you didn't give the people enough time, everyone is still eating barbque from Monday and still relaxing just give them until the end of the week."

My argument : No.

Comment: If you don't have a GOOD argument don't waste time.

First Post

Hi,

I am new to blogging and will use this as a way to interact and share stories of what is going on. I encourage everyone to make comments on topics and have a discussion.

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My work story for today: ( I am the manager of the group and it's my first time managing a group of people)

Addressing Email Etiquette:

I was at work today talking to one of the people on my team. The woman I was talking to is about twice my age and very much a southern cowgirl type; she was telling me about how she was worried her house was going to flood ( this despite the fact that it stopped raining half an hour prior to our conversation).  I let her vent and started talking to her about an email I received regarding the way that she writes her emails, in the email she sent to a high up person, she wrote everything in caps. I told Ms. Caps that she needed to correct the way that she wrote her emails because she doesn't know who might get them, well I really should have just stopped right there but no I continued. Well she got irritated no not a little bothered but the who are you to tell me what I need to write (I'm your boss remember?)

So .... I listen to the story of how she has worked for a lot of people and that she knows what she needs to do and who cares if she writes in caps, I remind her that obviously my bosses care otherwise we would not be having this conversation. ( no arguing that fact)

Question: Why would someone write in all CAPS and be surprised that they get in trouble? (FYI: I don't care that she wrote in CAPS I just got in trouble for it)